Once you place an order, you want those boxes in your hands as fast as possible. We feel the same way. Here’s exactly how our shipping works.

Our Business Hours

All times are Mountain Time (MT) — we ship from Greeley, Colorado.

  • Monday – Friday: 9:00 AM – 9:00 PM
  • Saturday: 10:00 AM – 10:00 PM
  • Sunday: Closed

Orders and emails received outside these hours are handled the next business day.

Where We Ship

Boxedcss ships within the United States only — all 50 states, plus P.O. Boxes and APO/FPO military addresses. Orders to P.O. Boxes and APO/FPO addresses ship via USPS only, since UPS and FedEx cannot deliver to those addresses. We don’t currently offer international shipping, but we may expand down the road.

How Fast We Ship

  • Same-day shipping. Orders placed before 2:00 PM MT, Monday through Friday, ship the same day.
  • Saturday orders. Processed Saturday or Monday, depending on carrier pickup times.
  • Sunday and after hours. Orders placed while we’re closed ship the next business day.
  • Holidays. We’re closed on U.S. federal holidays. Orders placed on those days ship the next business day.
  • Pre-sale items. These ship within 1–2 business days after the manufacturer’s official release. Release dates can shift, and that’s outside our control — we ship the moment stock reaches our facility.

Free Standard Shipping

Standard shipping is free on every order, with no minimum. Whether you’re grabbing a single pack or a full case, you don’t pay for standard shipping.

Need it faster? Expedited options such as UPS 2nd Day Air and Next Day Air are available at checkout for an additional fee. Expedited charges are non-refundable once an order has shipped.

Who Delivers Your Order

We ship with UPS, USPS, and FedEx. Which carrier we use depends on the size of your order and where you live. Every package gets a tracking number, no exceptions.

Delivery Times

  • Standard shipping: 3–7 business days after shipment.
  • 2-Day Air: 2 business days after shipment.
  • Next Day Air: 1 business day after shipment.

These are carrier estimates, not guarantees. Transit time starts when the carrier scans the package, not when you place the order. Remote areas and weather delays can add a day or two.

Packaging and Insurance

Sports cards and hobby boxes deserve better than a thin envelope. Every order ships with:

  • Bubble wrap around the product.
  • Sturdy, reinforced cardboard boxes.
  • Packing peanuts or air pillows for cushioning.
  • Fragile labels where needed.

Every shipment is insured at our expense. Orders valued over $250 ship with an adult signature required. We can’t waive the signature requirement or authorize a carrier release, because doing so voids the insurance that protects your order.

Your boxes should arrive in the same condition they left our shop — no dings, no crushed corners, no surprises.

Tracking Your Package

The moment your order ships, you’ll get an email with your tracking number. You can also sign in to your Boxedcss account to check status. Tracking can take up to 24 hours to show movement. If anything looks wrong, email us at contact@boxedcss.com .

When Things Go Wrong

Damaged package. Don’t throw anything away. Photograph the damage, the outer box, and the packing materials, then email contact@boxedcss.com within 48 hours of delivery. We handle the carrier claim from there. If the product is sealed and the box looks damaged, do not open it before contacting us.

Lost package. If tracking hasn’t updated in 5 business days, or it’s been more than 7 business days past the estimated delivery date, contact us and we’ll open a carrier investigation. Investigations usually take 5–10 business days, and we issue a replacement or refund once the claim is resolved.

Delivered but missing. If tracking confirms delivery to your address and the package was taken afterward, contact us within 7 days and we’ll help you file a claim with the carrier. This is exactly what the signature requirement on higher-value orders is designed to prevent.

Wrong address. Please double-check your shipping address before submitting. If a package is returned to us because the address was incorrect or incomplete, we’ll refund the order or reship it once you cover the actual carrier cost of the second shipment. Contact us immediately if you spot a mistake — we can usually fix it before the label prints.

Got Questions?

Boxedcss
706 12th St, Greeley, CO 80631, United States
Phone: +1 (970) 552-7801
Email: contact@boxedcss.com
Website: www.boxedcss.com

Hours (MT): Mon–Fri 9:00 AM – 9:00 PM · Sat 10:00 AM – 10:00 PM · Sun closed